If something isn’t as expected, we’re here to assist.

Return requests must be initiated within 3 days of delivery. Items should be unused, in their original condition, and returned with all accompanying elements, including packaging.

Once the returned item is received and reviewed, we will proceed with an exchange or refund as applicable. Refunds are processed to the original method of payment unless stated otherwise.

Items that show signs of wear, alteration, or damage not caused during delivery may not be eligible for return.

We encourage careful review before purchase, and we remain available to guide you if needed.

For any concerns, you may contact us directly.

Returns and Refunds

For assistance regarding returns or exchanges, you may contact us at: lanveofficial@gmail.com